IT Operations Coordinator
Impact: Operational efficiency, System reliability, User support
Coordinates and supports the daily operations of IT systems and infrastructure, ensuring smooth and efficient service delivery. This includes managing schedules, monitoring projects, assisting with incident response, and maintaining documentation for IT processes and procedures.
What the day looks like
- People interaction
- Extensive
- Team vs solo
- Team-oriented
- Client facing
- Sometimes
- Impact visibility
- Moderate
- Travel
- Low
- Schedule flexibility
- Moderate
- Remote work
- Hybrid
- Typical work hours
- 40
- Stress level
- Moderate
At a glance
- Median salary
- $65,000 - $75,000
- Entry-level
- $50,000 - $60,000
- Senior
- $80,000 - $95,000
- Growth by 2033
- 8% (faster than average)
- Demand
- Growing
- Freelance potential
- Low
- Salary growth potential
- High
- Typical student debt
- $20,000 - $30,000
Skills you'll use
Hard skills
- IT Service Management (ITSM)
- Network Troubleshooting
- System Monitoring
- Technical Support
- Documentation
Soft skills
- Communication
- Problem-solving
- Organization
- Attention to Detail
- Adaptability
Technical complexity: Moderate
How to get there
- Minimum education
- Associate's Degree
- Licensing
- No
- Years to mid-career
- 3-5 years
- Years to senior
- 7-10 years
- Career switching
- Moderate
Where this career leads
How people arrive here
Where you can go from here
Typical progression
- IT Support Specialist
- IT Operations Coordinator
- IT Operations Analyst
- IT Operations Manager
Future outlook
- Automation probability
- 15% to low risk due to relationship and judgment components
- AI disruption risk
- Low
- Demand trend
- Growing
How people feel about it
- Overall satisfaction
- 3.5/10
- Meaning
- 3.2/10
- Work-life balance
- 3.8/10
- Prestige
- 5.5/10
- Social perception
- High